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Making Every Contact Count (MECC) Training

The NHS spends £17.9b a year on illnesses caused by alcohol, weight and smoking. Through supporting individuals to make positive changes to their lifestyle and daily habits such as increasing physical activity and reducing alcohol intake, we can significantly improve the health of our communities and reduce the strain on the NHS. 

Our highly rated level 1 and 2 MECC trainings will give you the opportunity to learn more about behaviour change and how to have more productive and positive conversations with others about their health and lifestyle habits, and can be delivered both online and through bespoke sessions to your wider team.

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COURSE CONTENTs:

  • Behaviour change theories exploring the psychology of change.
  • Potential barriers that prevent behaviour change.
  • How to spot opportunities to spark conversation around health change.
  • How to use active listening and show empathy when interacting with others.
  • Exploring the threat v contentment zone (mental space) that someone is in when we approach them and using this awareness to guide our response in conversations.
  • Psycholinguistics of change - the importance of listening to the language we hear from others and responding appropriately with open questions.
  • Developing a conversation framework to improve your communication.
  • How to effectively signpost to other services.
  • Interactive practical exercises to improve your skills.

Open Meccs vs Bespoke Meccs

  • We can deliver a bespoke training for your organisation for groups of 15+ people at a date and time that suits you, or your staff can join one of our online MECC courses that run each month. You can view upcoming dates here.
  • Training can be delivered online or face-to-face at your office location.

Level 1 v level 2 MECC

Level 1

Level 1 MECC covers the basics of behaviour change theory and conversational concepts. This is a 1hr course.

Level 2

Level 2 MECC is in-depth training covering behaviour change theory with the opportunity to discuss the topics covered and practice the skills you learn at the end of the session. This is a 3hr course starting with a 1hr pre-recorded introduction video, followed by a 2hr Zoom live session with one of our trainers.

The Benefits of MECC

  • Learn a variety of transferrable skills including:
  • Effective communication, empathy and active listening skills
  • Ability to ask better questions and form better responses
  • Confidence to spark conversations about change and health
  • Knowledge on how to share information productively
  • Opportunity to make better use of the local services / community projects in the Bi-borough

UPCOMING MECC DATES

  • February Open MECC
    Making Every Contact Count for Suicide Prevention – 27th February from 11 am – 12 pm via teams. Sign up link: https://www.eventbrite.co.uk/e/798825918827?aff=oddtdtcreator  
    Open Making Every Contact Count February – 29th February from 11 am – 1 pm via teams. Sign up link: https://www.eventbrite.co.uk/e/770271792667?aff=oddtdtcreator  
  • March Open MECC
    Open Making Every Contact Count - 16th March from 11 am - 12 pm via teams. Sign up link: https://www.eventbrite.co.uk/e/773012129087?aff=oddtdtcreator
    Making Every Contact Count for Suicide Prevention - 21st March from 11am - 1 pm via teams. Sign up link: https://www.eventbrite.co.uk/e/798831806437?aff=oddtdtcreator

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